Returns policy

If for any reason you need to exchange or return what you have purchased, please contact us at +34 635 963 745.

Except in case of a damaged item Jará Martin does not return the money. If you don’t want to change the size or choose another item, we will issue a coupon, without expiration, for the amount of your return. Coupons are only redeemable at our online store.

All items are carefully checked before being dispatched and packed in perfect condition. Should your item reach you in an unsatisfactory condition please contact us immediately to arrange a replacement. The returned shipping costs of your damaged items will be reimbursed by Jará Martin.

Goods bought on the website cannot be returned to physical shops.

Your items ordered must be returned within 15 days (7 days for items purchased on sale). Items returned after this period will not be accepted. All items must be returned unused with all original tags and packaging. Return charges are to be paid by the customer.

Returns address

Jará Martin
PO Box 20029
28080, Madrid